1. Acceptance of Terms
Access to and use of this website, as well as the contracting of any of the services offered by Criobella, implies full and unreserved acceptance of these terms and conditions by the user. You are strongly recommended to read carefully the contents of this document before making use of the services available here. The use of Criobella's services implies your acceptance and compliance with the terms set forth herein, which may be updated and modified at any time without notice. Criobella is not responsible for the lack of consultation of the updated terms by the user.
2. Nature of the Service
Criobella offers an innovative scalp cooling system, specifically designed to mitigate alopecia induced as a consequence of chemotherapy treatments. The main purpose of this service is to minimise hair loss associated with oncological treatment, although it is made clear that its use is not recommended. does not guarantee total prevention of hair loss. The effectiveness of this system may vary considerably depending on various factors, such as the biological individuality of each patient, the type and dose of chemotherapy applied, as well as other external factors. The use of our system should be considered as a complement to medical treatments and in no case should it be interpreted as a substitute for the care or advice of a qualified health professional. In this sense, Criobella assumes no liability for misinterpretation of the results obtained from the use of our products.
3. Limitation of Liability
Under no circumstances shall Criobella be liable for any direct, indirect, incidental, special or consequential damages arising from the use or inability to use our scalp cooling system. This includes, but is not limited to, hair loss, possible dermatological complications or any other consequences of an adverse nature that may arise from the use of the system. The use of the system must be carried out under the strict supervision and with the express consent of a physician or oncology specialist. No warranty, express or implied, is given. with respect to the results derived from the use of the system, nor is its effectiveness assured for all patients. Criobella will not be responsible for any lack of effectiveness in the results, as the results may vary considerably from one patient to another. In case of any health complication, the user should immediately cease the use of the system and contact their doctor.
4. Medical Warnings and Recommendations
The products offered by Criobella are of the following nature complementary to chemotherapy treatments and should not, under any circumstances, be considered as an alternative to diagnosis, treatment or supervision by a healthcare professional. We recommend that, before starting the use of the scalp cooling system, patients consult their physician for personalised and professional advice to ensure the safety and appropriateness of the use of the system for their particular health situation. The information available on this website is for informational purposes only, and is not intended to replace the information provided. must not be used as a basis for medical decisions without proper consultation with a qualified health professional.
5. Intellectual Property
All intellectual property rights related to the content of this website, including, but not limited to, text, graphics, images, logos, trademarks and other audiovisual or other materials, are the exclusive property of Criobella or have been licensed to Criobella for use. Any use, reproduction, distribution, modification or public communication of this content without the express written consent of Criobella is strictly prohibited. Unauthorised use of such content may result in legal action.
6. Exclusion of Liability for Published Information
All information relating to hair preservation or hair loss percentages contained on this website comes from scientific studies published in peer-reviewed and officially endorsed journals. Criobella is limited to the translation and summary of these studies through the use of advanced artificial intelligence tools, with the sole purpose of facilitating the end user's understanding of the results and expectations that these studies reflect. In no case has Criobella modified, altered or exaggerated the data presented in these studies. The user should understand that any information provided on our website is for information purposes only and, in case of doubt, it is always advisable to consult the original sources directly or seek the opinion of a qualified medical professional. Cryobella assumes no liability whatsoever incorrect interpretations or inaccurate expectations generated by published information.
7. Modifications to the Terms
Criobella reserves the right to modify, update or delete any of the terms and conditions contained in this document at any time and without prior notice. Any modification will come into effect from the moment of its publication on this website. The user is recommended to periodically review these terms to be aware of any changes or updates.
8. Jurisdiction and Applicable Law
These terms and conditions shall be governed by and construed in accordance with the laws in force in Spain. Any dispute or conflict arising in connection with these terms or the use of the services offered by Criobella will be resolved exclusively in the courts of the city of Murcia, expressly waiving the user to any other jurisdiction that may apply.
9. Privacy and Data Protection
Criobella guarantees compliance with current legislation on personal data protection, specifically the General Data Protection Regulation (GDPR) of the European Union. The personal data provided by users through this website will be treated with the utmost confidentiality and security, in accordance with our Privacy Policy. Users have the right to access, rectify and delete their data at any time.
10. User Responsibility
The user agrees to provide truthful and complete information in the registration, purchase or contact forms, and to use the scalp cooling system in accordance with the indications provided, as well as with the corresponding medical recommendations. The use of the system by the user is done under their own responsibility, exempting Criobella from any liability arising from improper use or outside the recommended terms.
11. Contact
If you have any queries or require further assistance in relation to our products or these terms and conditions, you may contact us via the email address below: consultas@criobella.com. We are committed to responding to your requests as quickly as possible, ensuring that we provide a service that is efficient and appropriate to your needs.
Details of the person in charge: Antonio Alarcón Sabater
DNI: 48493619-M
Calle del Carmen 17,
30110, Cabezo de Torres, Murcia, Spain.