Now, keeping your hair during chemo is up to you.
It's not just hair.
It is your image, your mood, your desire to continue to recognise yourself in front of the mirror.
This Pack of 4 Criobella® hats is designed to protect your hair during chemotherapy sessions of up to one hour.
"Because while you struggle on the inside, you also have the right to keep looking good on the outside"."
Ideal para sesiones de quimioterapia de hasta 2 horas y media.
Designed with high quality gel to maximise cooling time, ideal for prolonged sessions.
Comfortable and secure fit, adaptable to any head size thanks to its adjustable Velcro system.
Made of durable and soft materials, providing a comfortable and effective experience.
Flexible design easily adapts to any head shape and size, ensuring a precise fit.
Designed for repeated use, its durability ensures a long service life without loss of efficiency.
Soft to the skin, the materials have been selected to minimise irritation and allergies.
El Pack de 7 Gorros Hipotérmicos Criobella Antialopecia es la solución ideal para prevenir la caída del cabello asociada a tratamientos de quimioterapia. Estos gorros utilizan tecnología de enfriamiento controlado para reducir el flujo sanguíneo en los folículos pilosos, minimizando los efectos secundarios del tratamiento en el cuero cabelludo.
Con un diseño ergonómico y materiales de alta calidad, los gorros Criobella aseguran un enfriamiento uniforme y cómodo durante toda la sesión. El pack de 7 gorros está pensado para ofrecer una experiencia completa, permitiendo mantener la terapia sin interrupciones. Una opción segura y eficaz para cuidar el cabello y fortalecer la autoestima durante el tratamiento.
At Criobella, Our scalp cooling caps are designed to provide optimal performance and a comfortable wearing experience. To ensure durability and functionality, we recommend following these simple care guidelines:
At Criobella, we want our customers' shopping experience to be comfortable, safe and hassle-free. That is why we have designed a shipping policy that combines speed, quality and transparency.
1. Free shipping
All our products include shipping costs in the final price. This means that you don't have to worry about any additional charges: shipping is completely free for our customers.
2. Delivery deadlines
Transit time will depend on the country of destination within Europe, and deliveries are usually made within the following timeframes:
Delivery times may vary depending on the specific destination and the availability of the courier service.
3. Order preparation
We ensure that orders are prepared and dispatched quickly and efficiently:
4. Shipping with a quality carrier
We work with a high quality and reliable courier company, which guarantees that your order will arrive safely and in perfect condition. In addition, each customer will receive a tracking number once the order has been shipped. This number will allow you to track your package in real time and know the status of your delivery at every stage of the process.
5. Shipping zones
We ship to all countries within Europe. If you require information about shipping outside this region, we recommend that you contact us before placing your order.
6. Exceptions and delays
Although we make every effort to meet estimated delivery times, there may be unforeseen delays due to external factors such as adverse weather conditions, customs regulations or transport problems. In the event of a delay, our team will be available to support you and keep you informed of the status of your order.
7. Personalised attention
We are here to help you. If you have any questions about the status of your shipment, the purchase process or any other queries, please do not hesitate to contact our customer service team. You can contact our team directly at: consultas@criobella.com
8. Returns
Return Policy
At Criobella, we work with products designed to support our customers at sensitive times. We have therefore implemented a rigorous returns policy to ensure the quality, safety and hygiene of the products we offer.
1. Products not eligible for return
Scalp cooling caps are products for personal and intimate use, designed to come into direct contact with the scalp and hair during use. Because of this, and for strict hygiene reasons, we do not accept returns or exchanges of these products, even if they have not been opened or used, for the following reasons:
Hygiene and safety guarantee: Once a product has left our control and has been sent to the customer, we cannot ensure that it has not been exposed to external agents that compromise its integrity, which prevents us from guaranteeing its suitability for future use.
Loss of product traceability: By accepting a return, we would lose control over the traceability of the item, a crucial factor in ensuring that each product meets the highest standards of quality and safety from manufacture to final delivery.
2. Damaged or defective products
We recognise that, in exceptional cases, inconveniences related to manufacturing defects or damage during shipment may occur. In these specific situations, we offer the following solutions:
The customer must notify the problem within a maximum of 5 working days from receipt of the product.
Photographic evidence (images of the product and the original packaging) will be required to assess the case and offer the best solution.
If the defect or damage is confirmed, we will proceed to offer a replacement or refund, as necessary.
